Author Image

Hello - I'm Victor

Victor Nguyen

Software Engineer III at Equitable
Leadership
Intrinsically Motivated Problem Solving
Self-Starter

An accomplished leader in engineering and technology, I lead through curiosity and problem-solving. For me, leadership doesn’t mean stepping away from the details - it means engaging them. I have a passion to understand, resolve, fortify, and create. Deconstructing things into its component parts and learning the nuances of each is what I do as a hobby.

That passion transfers directly into my work where I tend to question the norm, push the boundaries, and drive innovation. Everything becomes a puzzle and problem solving becomes more exciting with increasing complexity. It’s OCD like behavior. It’s the itch that must be scratched.

Throw me in the fire. I’ll come out with a solution.

Opened a Town Hall featuring Roger Ferguson, CEO of TIAA (2021)
Opened a Town Hall featuring Roger Ferguson, CEO of TIAA (2021)

Skills

Cloud Computing
Cloud Computing

Strong foundational knowledge of cloud technologies with engineering experience building solutions in the cloud - azure web apps, Graph API, cloud native apps, and AKS. Exposure to AWS.

SQL
SQL

Advaned SQL skills. Design and tune complex queries, CTEs, window functions, and stored procedures.

Database

Working knowledge of database systems, design, and administration. Expert level experience with normalization and converting application requirements into models/schemas.

Data Modeling
Data Modeling

Advanced experience building models for applications. Have built comprehensive models for APIs, alert frameworks, and web portals.

Distributed Systems

Basic understanding of distributed systems fundamentals and patterns. This includes distributed compute/storage and microservices architecture.

API Design & Management

Expertise in designing and implementing RESTful APIs in Python with Flask. Familiarity with FastAPI and async design patterns.

Python
Python

Expert-level Python developer with experience leading teams to build production-grade APIs. Development experience includes building published libraries (quik-db), Azure Web Apps, and pipelines for data extraction from Azure Resources (e.g. Azure Graph, Azure Monitor)

Front End Development

Familiar with front end development. HTML, CSS, php, javascript, and angular. Manage team of engineers that support web applications written in Angular.

AI
AI

Champion for AI and AI tooling. Working knowledge of how to utilize AI (LLMs) with a multitude of applications including some experience building apps using OpenAI’s API.

Business Intelligence
Business Intelligence

Manager level experience with BI projects including planning & discovery, data aquisition and prepation, modeling and analysis, as well as building the final products in an iterative development process with leadership.

Docker / Kubernetes
Docker / Kubernetes

Experience building docker containers and deploying to kubernetes clusters. Built docker-compose to deploy multi-db containers for automated testing suite with health checks and data seeding.

Excel
Excel

Connecting to an API or database. Joining, cleaning, transforming, and elevating access to data in Excel. (e.g. Learned M language to build a excel sheet that downloaded Azure DevOps boards data and update it from excel)

Git
Git

Experienced with git-based development. DevOps, Github

Testing Automation

Experience with unit testing, integration testing, and building automated testing with with html/coverage reports.

Powershell
Powershell

Can write advanced powershell scripts for automation & administration of servers, ActiveDirectory scanning, and Azure resources.

ETL / Data Pipelines

Proficient in designing and implementing Extract, Transform, Load workflows using tools like Azure Data Factory, Python scripts, or other data integration frameworks.

Application Monitoring
Application Monitoring

Built complete monitoring systems for distributed applications using SCOM, SquaredUp, and Splunk. (e.g. Install/configure agents, build monitors, dashboards, and splunk queries and alerts.)

Web Analytics
Web Analytics

Implement comprehensive site tagging with Google Tag Manager and Google Analytics.

SharePoint
SharePoint

Administer and customize SharePoint 2013/2019 and SharePoint Online for secure collaboration.

Apache - Web Servers
Apache - Web Servers

Experience maintaining and configuring Apache servers. SSL, reverse proxies & virtualhosts, security, etc.

Computer hardware / software troubleshooting
Computer hardware / software troubleshooting

Can troubleshoot and repair most computer hardware and software issues. Registry repair, virus removal, laptop keyboard repair, lcd replacement, motherboards, etc.

Experience

1
Equitable

Jul 2021 - Present

Charlotte, NC

Equitable provides life insurance, retirement planning, and investment solutions, helping individuals and businesses achieve financial security and build wealth.

Software Engineer III

Jul 2021 - Present

Responsibilities:
  • Lead a 5 engineer team building and supporting self-service web portals (Angular) and Flask APIs (Python). Maintained 99.9% uptime with 3 major feature releases per quarter deployed with GH Actions - ACR - AKS.
  • Migrated legacy API database queries and stored procedures to SQLAlchemy ORM models with defined relationships, streamlining route development and maintainability.
  • $600 K/yr support cost cut by launching a Flask API that powers 4 self-service advisor portals (3.5K+ DAU) reducing 3rd party advisor calls to data center. Built all layers from authentication/authorization, security, logging and analytics. Powered by auto-discovery route configuration and processing template to reduce boilerplate and simplify extendibility and supportability.
  • Cut advisor onboarding time from 5 days to < 4 hour and removed 95% of manual data entry by shipping a self-service portal that automates identity and resource access provisioning with Azure Graph and internal API.
  • Reworked legacy Azure Pipelines to GitHub Actions reducing deploy time and catching security/quality issues earlier with pre-commit, ruff, isort, bandit, and pytest automation.
  • Re-platformed 100+ Stonebranch jobs to Airflow DAGs, adding partitioning, rich logging, and Pydantic validation to boost data reliability.
  • Built encryption/decryption flow from broker portal (Java) to generate creds passed to web server to combine with Oblix token (PHP) and then to API layer (Python) to construct a JWT for resource access between applications.
  • Led AI Prompt Engineering workshops using the OpenAI API, guiding participants through zero-shot, few-shot, and role-based prompting methodologies, template-design exercises, and introduced basics of LangChain and LangGraph frameworks.
T3 Data Communications

Jan 2021 - May 2021

Charlotte, NC

T3Datacom offers commercial cabling and networking services in the Charlotte-Mecklenburg metropolitan area.

Consultant

Jan 2021 - May 2021

Responsibilities:
  • Modernized the entire order-to-inventory workflow. PowerApps front-ends + Power Automate flows capture events and Azure Functions ETL routes clean data to Azure SQL/Blob, cutting data-entry errors 80 %.
  • Built Python-driven report generator that pulls MySQL data and formats via XlsxWriter, saving analysts 5 hrs/week per user
  • Developed a Power BI dashboard that visualizes company-wide KPIs, including sales/contract data, inventory, and project status, providing real-time insights and improving decision-making.
2
3
TIAA

March 2016 - Nov 2020

Charlotte, NC

TIAA (Teachers Insurance and Annuity Association of America) offers retirement, investment, and insurance services, primarily for educators and non-profit workers. Managing over $1 trillion in assets, TIAA is dedicated to financial security and ethical business practices.

Sr. Systems Analyst

Feb 2018 - Nov 2020

Responsibilities:
  • Boosted open rates +18% and click-through rates +12% by engineering a bidirectional Python REST ETL pipeline to sync employee profiles, analytics, and segmentation metadata between HR/CRM systems and the SaaS email platform (Poppulo)
  • Developed a Python application with Azure Web Apps to extract Yammer usage analytics + HR data for 15k+ users; insights reshaped marketing comms strategy across 8 different business units
  • Unified Splunk, SCOM, and SquaredUp monitoring for on-prem SharePoint (App, Platform, Infrastructure); root-cause drill-downs held uptime at 99.9 % and halved resolution effort.
  • Powered real-time Tableau operational dashboards by building Python ETL pipelines to ingest SharePoint work-intake lists, system health metrics, and ServiceNow incident/change exports—cut incident detection time 35% and gave a 400-person unit continuous visibility into performance.
Systems Analyst

March 2016 - Jan 2018

Responsibilities:
  • Automated AD & server administration with PowerShell, scripting security/distribution group provisioning, service health checks, and event-log aggregation—eliminating 90% of manual processes and saving 8+ admin hours/week.
  • Owned full SDLC for SharePoint apps—requirements through change management—while enforcing CISO security reviews
  • Mapped intranet engagement with Tableau heatmaps driven by custom tags built on Google Tag Manager with Google Analytics; data drove targeted content strategy, UI design, and employee resource link planning.
Geek Squad Senior / Pinellas Computers / Owner @ Sigma Computers (2007 - 2012).

Jan 2007 - Dec 2012

Charlotte, NC & St. Petersburg, FL

Bench tech | Home & Business technical services | self-smployed

Various

Jan 2007 - Dec 2012

Responsibilities:
  • Technical end user support (bench, PC remote, and Site visit)
  • Provided software services such as data recovery / Virus removal / OS repair / Optimization.
  • Hardware troubleshooting and repair for desktop and laptop (Laptop keyboard/screens, desktop rebuilds)
  • Networking installation and configuration (Site visit)
  • Mobile device repair (Tablet & Phone screen / battery, etc)
  • Custom computer builds / overclocking services
4

Projects

ElixirDB - SqlAlchemy Engine Management
ElixirDB - SqlAlchemy Engine Management
Author November 2024 - Present

Github: https://github.com/hotnsoursoup/elixirdb

https://pypi.org/project/elixirdb/

ElixirDB is the second iteration of a project I built to solicit feedback.

ElixirDB simplifies interaction with SQLAlchemy, providing streamlined database operations, enhanced configuration management, and improved developer experience.

Key Features

Additional Details
  • Automatic loading: Define an **elixir**.yaml file in your project, and it will be automatically loaded into the ElixirDB instance.
  • Pydantic Integration: Define and validate database configurations (including engine_options, session_options, and execution_options) using Pydantic models, ensuring type safety and robust settings management.
  • Multi-Engine Support: Seamlessly manage multiple database engines through a central class object.
  • Multi-dialect Support: Support for MySQL/MariaDB, postgresql, Oracle, and MSSQL.
  • Engine Types: Allows for simple creation of direct, session and scoped_session engines with a single parameter.
  • Handler Framework: A flexible handler framework empowers customized processing of parameters, result_objects, and central error control - mirroring middleware functionality.
  • Stored Procedure Support: Execute stored procedures with ease, with automatically generated statements based on dialect.
  • Testing Suite: A testing suite with a Docker Compose setup that provisions five testing databases, preloaded with the necessary tables and data for testing.
personal docker python pypi development database testing automation
REST API Development
REST API Development
Principal Engineer Dec 2021 - Present

Designed the architecture and implemented the foundational codebase for a REST API, establishing a scalable framework that supported subsequent development and integration efforts. It became the backbone of a greater project, enabling web portals, analytics, microservices, and better development access to another application by layering a REST API over its SOAP API.

Additional Details

The API delivers data and functionality to employees and applications across the IR, GR, and Life business areas. It enables advisors and sellers to access policy information and perform actions on policies directly. Prior to its implementation, many of these tasks required certain advisors and 3rd party vendors to contact the call center to request this information or perform certain actions due to limited access to internal applications or systems.

The API evolved significantly over time. Initially built with Flask and ODBC connections, it offered a template-based approach to deploying endpoints via YAML configuration files. Over time, it adopted a hybrid design with SQLAlchemy and ORM models. Later, it was containerized and updated with improved authentication and authorization mechanisms.

professional api python architecture development database
Google Analytics
Google Analytics
Engineer 2017 - 2018

Implemented a Google Analytics solution for an intranet portal using GTM as the Tag Manager. Built environments and custom tags, including custom events and dimensions, tailored to SharePoint. Later expanded support to other portals.

professional Google Analytics Google Tag Manager Sharepoint Analytics
Application Monitoring
Application Monitoring
Engineer 2016 - 2017

Built application monitoring for SharePoint using SCOM (Systems Center Operations Manager) and Splunk. SCOM provided insights into infrastructure and platform health with distributed maps and visual cues. Splunk agents and dashboards added granular details into application and platform performance.

professional Monitoring Sharepoint SCOM Splunk
Operational Intelligence
Operational Intelligence
Lead Engineer / Analyst 2016 - 2017

Designed and implemented a center of excellence to provide comprehensive insights into all aspects of team performance. The SharePoint team (30+ people) managed not only application development but also the supporting infrastructure and platform. This project established a process to collect and analyze data from diverse sources, including SharePoint, ServiceNow, SQL Server, work intake systems, and application health monitoring tools.

professional Monitoring Sharepoint ServiceNow SQL Server Tableau
AI application development
Architect 2024 - Current

Building AI applications in my spare time. Message me for more information.

personal ai python customgpts gptmesh

Education

University of North Carolina at Charlotte
2015, Cum Laude
BSBA, Management Information Systems
Notable Courses:
  • Business Information Systems Analysis and Design
  • Data and Information Management
  • eBusiness Systems
  • Business Applications Development
  • Business Law
Relevant activities:
VP, Association for Information Systems - 2014-2015, Tutor (Data modeling, SQL)
University of North Carolina at Charlotte
2008-2010 (Incomplete)
Economics Undergraduate Coursework
Notable Courses:
  • Statistics
  • Econometrics (I & II)
  • Managerial Economics
  • Financial Management